Mountain Bay Systems is the local IT department for small businesses across Northeast Wisconsin. Flat monthly pricing, a real person on the phone, and technology that stops being something you think about.
Most of the businesses that call us have been getting by on a nephew who is good with computers, a break-fix shop that takes three days to call back, or nothing at all.
Your team loses a morning waiting on a callback, and the bill shows up two weeks later with hours you can't verify.
Something is running somewhere, but nobody has restored from it in years. That's not a backup, that's a hope.
Free antivirus, shared passwords in a spreadsheet, and an email filter that lets the invoice scams through anyway.
You want a number before you say yes, not after. Hourly billing punishes you for asking questions.
We're deliberately not a company that does everything. These are the areas where a small business gets the most back from bringing in a partner.
Your outsourced IT department. One flat monthly rate per user covers unlimited support, monitoring, patching, and the day-to-day maintenance nobody enjoys.
Layered protection sized for a small business, plus backups we actually test. The goal is simple: a bad day stays a bad day instead of becoming the end of the business.
The wiring, the firewall, the servers, the Wi-Fi that drops in the back warehouse. We design it, install it, document it, and keep it running.
No discovery-call gauntlet, no six-week sales cycle. Most clients are fully onboarded within three weeks of the first conversation.
Thirty minutes, on the phone or at your office. You tell us what's broken and what's coming up. We tell you honestly whether we're a fit.
We walk the building and scan the network, then hand you a written report of what we found — risks, aging equipment, and what we'd fix first. It's yours to keep either way.
One monthly number per user, and fixed prices for any project work. You'll know the cost before anything starts.
We deploy monitoring and security tools, document everything, and fix the low-hanging problems in the first two weeks. You get one number to call from day one.
There are bigger providers. There are cheaper ones. Here's what we think is worth choosing us for.
No tier-one script farm and no ticket handoffs across three time zones. You know our technicians by name, and they know your network.
One rate per user per month. Calling us never costs extra, so your team actually reports problems instead of working around them.
We'd rather earn the renewal. No auto-escalating three-year agreements and no hostage-taking if you decide to leave.
Being twenty minutes away means we can stand in your server room when it matters. Remote-first, on-site when it's faster.
Every password, diagram, and license is documented and handed over on request. Nobody should be trapped with a provider because of what they know.
If you don't need the thing we sell, we'll tell you. Long-term clients are worth more to us than an oversized quote.
Already working with us? Everything you need is right here.
Download the remote support tool so a technician can connect to your screen.
Coming soonView statements and pay online by card or bank transfer.
Coming soonMountain Bay Systems was started on a simple observation: the small businesses that keep Northeast Wisconsin running were being served either by national providers who treat them as a rounding error, or by break-fix shops with no incentive to make problems stop happening.
We do it differently. We take on a small number of clients, learn their businesses properly, and get paid the same whether your week is quiet or loud — which means we're motivated to make it quiet. Our background is in building and running the same infrastructure the enterprise world uses: virtualization, directory services, endpoint management, monitoring, and disaster recovery, sized and priced for a company with twelve people instead of twelve hundred.
If you're within about an hour of Green Bay and you're tired of technology being a recurring problem, we'd like to talk.
Book a free, no-obligation assessment. You'll get a written report of what we find, whether or not you hire us.
Tell us a little about your business and we'll get back to you within one business day — usually the same afternoon.